Bill's Pet Shop

Model Car Hobbyist

7 months ago

Love Bill Pet Shop. Great service and good prices. If you want knowledge of a specific animal or fish; you have to talk to the right person. They all have departments that they specialize in, but they work all over the store. Their knowledge of their specific departments is top notch. They know their animals.

Benjie Phillips

5 years ago

This is hands down the best pet shop around..locally owned business that has knowledgeable and friendly staff..they have a fantastic selection of fish and aquatic plants..it almost looks like an aquarium in there ..they have all kinds of cute cuddly and scaley pets...and the owner Bill was awesome and when i checked out he also had some homemade fresh honey that was bottled the day before ..let me tell you it was the best honey ive had anywhere ..if you are looking for pets and supplies please go there...i live 45mins away and i still will make the trip to shop here

Britt

2 years ago

I had been thinking about getting a ball python and went to Bill’s today. I didn’t get his name but the man who helped us was fantastic. He answered all of our questions and helped us get everything we needed. We ended up getting a pastel ball python and she is super healthy and beautiful. Would definitely recommend this place for all your pet needs!

Valerie Lambert

5 years ago

Ok...so I only give 5 stars to places I get REALLY excited about and Bill's is 1 of them ! They have a wide variety of pets and pet supplies plus you might catch Marco checking out the visitors to the store:) Don't forget to pay a visit to Butterscotch...a HUGE Python!

Ronnie Warmack

6 years ago

This locally owned small business that takes great care of their customers and always have a great selection of pets. Ihave especially enjoyed the selection of African cichlids, the great saltwater fish and live coral selection they always have in stock. They have everything that you need to start a live reef tank and helped me in every step of the way when I started mine! I have done alot of business with the new bern store and cannot think of one bad experience! Mrs. Linda(one of the managers I think)is alot of the reason I've had a great relationship with bills pet shop!

Sarah Crump

6 months ago

The pet shop was so cool. It has everything you could need/want and more. I also really like the sound all the aquarium tanks make. ASMR while shopping.

Johnny Williams

month ago

The BEST pet store I’ve ever shopped at! My 35 year old blue & gold macaw Loves Bill & Amanda and how they help keep her looking like the beautiful girl she is.

Ryan Beeler

year ago

Love this local shop - it’s not everywhere you can find helpful people who know about fish and reptile care and are willing to go the extra mile to help you find what you’re looking for! Adrienne, Hailey and Emily are all amazing and super helpful!

Shane Gentry

2 months ago

Had a great experience today with Stormy! Great service, very knowledgeable and helped me pick the proper bird cage and food. Thelma is very happy.

John Hobbs

8 months ago

I frequently visit Bill’s Pet Shop with my family, and I was pleasantly surprised by how much they offer for so many types of pets. This is a truly locally owned shop that feels welcoming and full of character, it’s not just another chain. From the moment we walked in, you can tell they cater to all kinds of pet lovers. Their selection is impressively wide: for furry pets (dogs, cats, small mammals) there are food, treats, bedding, toys, and accessories galore. They also have a robust aquarium / fish section with tanks, filters, live fish, and supplies. And for reptile enthusiasts, they carry cages, heat lamps, substrate, and a solid assortment of reptiles and reptiles’ supplies. One thing I hadn’t expected was some of the “other” animals that pop up from time to time: Mice, Rats, Hamsters Chinchillas, Rabbits. All kinds of birds. I've seen tarantulas, skinks, and snakes in display enclosures. If you’re into more exotic pets, this place does occasionally stock them so it’s fun to check back often. They also keep feeder crickets, roaches, and mealworms on hand. One of the sweetest touches: there’s a free-roaming tortoise inside that likes to wander around and meet people. My child was captivated by it as it strolled over, and the staff seemed accustomed to its little “walkabouts.” It adds a personal, homey feel to the store that you don’t get in big box pet stores. The staff were always helpful and seemed knowledgeable; they answered our questions about reptile care and fish water parameters without rolling their eyes or rushing us. Because the store is often busy (which is a good sign), you might occasionally wait a minute or two for help, but the atmosphere is lively and friendly, not chaotic. If I had to point to anything to improve, it would be the organization in a few of the displays (some enclosures were tucked in corners and harder to see) but honestly, that’s a minor thing compared to all the positives. All in all, Bill’s Pet Shop is a gem. Wide varie